Moab Support Forum > ICC Profiles not downloading
A recent update to Safari in MacOS has created issues with our profile download page- as an alternative, Firefox and Chrome are both working properly for downloads.
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Unfortunately, I'm using Chrome, and it's not downloading either.
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We're working to fix this bug and apologize for the inconvenience. We hope to have this fixed soon.
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Please email us at info [at] legionpaper.com with the profile you need and we can email it to you.
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The download page had been fixed. Thanks for your patience as we had this issue resolved.
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I had the same problem with Chrome. After reading your reply, it gave the idea to try to download with Microsoft Edge and it worked very well.
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I am also finding that none of your icc profiles will open. I am using windows 10 and downloading with chrome. When I right-click install profile nothing happens. The same is found when downloading from microsoft edge like the above replies suggested.
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When you right-click and select 'install profile' it will appear that nothing happens, but Windows copies the profile to the appropriate folder without notification. To double-check you'll need to open the profiles folder and make sure they were copied here: windows\system32\spool\drivers\color
If the profiles are not copying, make sure they downloaded with the .icc extension and try again, or you can manually move them to the above folder.
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I found them, thanks!
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None of your icc profiles are downloading for some reason, are they temporarily down? I've downloaded profiles many times, so unless there's something drastically new, I don't think I'm missing anything.