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Moab Support Forum > Green Tint to Lasal Matte Pro 100 profile

Hey guys, I've been trying your Lasal Matte paper and couldn't help but notice it's a little green. Are you guys aware of this issue?

I noticed you guys had a similar problem with an Epson profile back in 2011, but no mentions of the Pro-100 as of yet.

January 24, 2017 | Unregistered CommenterKacper Antoszewski

Kacper,
I made a test print on the Pro-100 here in our office and the colors appear accurate- I have a few questions to see if we can get this figured out:

Are you using the recommended media type of matte photo paper when printing?
What rendering intent are you using when printing?
Have you run a nozzle check to make sure all inks are printing properly?
Have you evaluated your print(s) under different light sources? (daylight, incandescent, etc) Florescent bulbs and some LEDs will cause prints to appear off-color.

January 26, 2017 | Unregistered CommenterMoab Paper Support

First thing... are you saying the paper itself has a green cast or prints on the paper have a green cast? And second, are you printing color or B&W? Assuming the color cast is with the prints on this paper, I can possibly offer a little help.

About 95% of my prints are B&W and I have had both magenta and green color cast issues with the PRO-100 depending on paper. The casts are exacerbated when I compare to the same file printed on my Epson 3800. The cast varies from paper to paper and I have tried several -- Moab Entrada, Moab Juniper, Canson Infinity Baryta Photographique and a couple of Red River papers (and maybe one or two others). I have spoken to folks from Canon, Moab and Red River about this and we agree that the issue isn't the paper but rather the printer. I believe the PRO-100 is prone to slight casts. If you are doing B&W, have you tried not using the color profile at all and letting the printer handle it? I do that with all my B&W on the 3800 and have found that it helps a little with the PRO-100 as well. It doesn't eliminate the cast but it does help. If you do mostly color, I am sorry but I don't do enough to be of any help. Best of luck.

January 26, 2017 | Unregistered CommenterEd Vatza

First thing... are you saying the paper itself has a green cast or prints on the paper have a green cast? And second, are you printing color or B&W? Assuming the color cast is with the prints on this paper, I can possibly offer a little help.

About 95% of my prints are B&W and I have had both magenta and green color cast issues with the PRO-100 depending on paper. The casts are exacerbated when I compare to the same file printed on my Epson 3800. The cast varies from paper to paper and I have tried several -- Moab Entrada, Moab Juniper, Canson Infinity Baryta Photographique and a couple of Red River papers (and maybe one or two others). I have spoken to folks from Canon, Moab and Red River about this and we agree that the issue isn't the paper but rather the printer. I believe the PRO-100 is prone to slight casts. If you are doing B&W, have you tried not using the color profile at all and letting the printer handle it? I do that with all my B&W on the 3800 and have found that it helps a little with the PRO-100 as well. It doesn't eliminate the cast but it does help. If you do mostly color, I am sorry but I don't do enough to be of any help. Best of luck.

January 26, 2017 | Unregistered CommenterEd Vatza

Hey Ed, thanks for your reply. This does answer my question. That is somewhat disappointing, but at least it only appears when I print in colour rather than black and white.

January 30, 2017 | Unregistered CommenterKacper Antoszewski