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Moab Support Forum > Nice.... until the end of the roll

Without exception I have been pleased with your papers, so much so that I ordered 6 more rolls before finishing the first. Hammering my IPF8300 today and suddenly the end of roll hits while I am out. Here is the issue.... who the f*** made the decision to glue the paper back to the roll???!!!. I have a good amount of wasted ink DRIPPING from the undercarriage of my printer due to the termination of the roll. Way to go, will be returning the 6 rolls I bought after I finish this joyous process of cleaning out my printer

October 7, 2012 | Unregistered CommenterHerbert Tennison

Hi Herbert, What paper are you using? Can you also let us know the lot#? Thanks!

October 7, 2012 | Unregistered CommenterMarc

17'Slickrock Pearl lot no 1131. I also have a newly used roll of the 24' Slickrock lot no 1219 thats ready to hit the round file if you tell me the termination is the same

October 7, 2012 | Unregistered CommenterHerbert Tennison

I had the same issue with a 24" rol of Entrada Natural. It jammed the printer and kept ramming the head back and forth until the image was done. A huge mess. Lucky that it didn't damage the heads. Very disappointed in quality control on Moab Paper. Can't tell you the roll info as I am on the road now. A single stri of tape that gives way when the roll reaches the end would be WAY more helpful.

October 7, 2012 | Unregistered CommenterJames Parker

You would think they would have things like this worked out before putting their product into production. A premium paper that per roll cost a literal 5 times the cost of a plain paper should have quality assurance built into it. Imagine that paper jam, but the printer rolling out a 50 inch print with the jam beginning at the 2.5 inch mark :(

October 7, 2012 | Unregistered CommenterHerbert Tennison

Just to update you that we are conducting further research about the tape being used at the end of the roll. It is supposed to be a low-tack tape, but from your description(s) this seems to not be the case.

October 9, 2012 | Unregistered CommenterMarc

Hi Marc,

I had this same thing come up with a roll of 24" Exhibition Lasal 300. When it hit the end of the roll the tack didn't release (and is on there quite well).

Thanks,
Jason

April 27, 2013 | Unregistered CommenterJason Mitchell