I purchased a Canon Pixma Pro9500 printer and am attempting to print with it using Entrada Rag Natural. I have downloaded the ICC profile from Moab for the printer and am using all the settings recommended, but am having problems getting prints to match what I see in Photoshop CS5. I have calibrated my monitor properly and am getting proper colors printing on Canon paper, but am getting very dull colors using Entrada. Help from Moab Paper or any others using this printer and paper combination would be much appreciated.
Thank you!

Reb-

Thank you for contacting Moab by Legion Paper support. We appreciate your business and the opportunity to serve you, our customer.

Have you printed on matte (cotton or alpha cellulose) papers before? There is definitely a difference between matte papers and photo-realistic papers, and I am curious just how much of a difference you are seeing.

Andy,
Thanks for responding back! I am very familiar with Moab Entrada. I have used Entrada Natural almost exclusively on my Epson printer for some time with good results. I decided to try out the Canon 9500 with Entrada and couldn't get the same results using the ICC profile you guys have for that printer. I think I am using the appropriate printer settings. I am assigning the Entrada Natural profile to the image file in Photoshop CS5, then matching that with the same profile in the Canon 9500 printer output software. I am using "Fine Art Photo Rag" as the media setting. Using these settings my output print has very little color and the tint is off from the original I see on my screen. I have better color matching if I use the Adobe RGB settings on both profiles. It looks better but still does not make a passable print to hang on a wall.
Any help with different settings would be a huge help. Perhaps I need to move to a Moab semi-gloss product on this printer. Suggestions would would be much appreciated.
Thanks again!

Reb-

I have identified a potential issue in your workflow. My number is 212-683-6990 x214 if you have the time to speak on the phone.

Andy

I have a canon pro 9500, using the correct profile for the estrada paper and I am having issue nd I want to continue using the rag , but my color are dull and deeper , I need to know want I m doing wrong , can I call you reb , thanks , the luster is perfect but not the Estrada , I think is an issue with my workflow

Please help

Andy - why don't you share the potential issue with Reb's workflow? i'm sure others have a similar problem and would like to hear what you think the solution is. isn't that why these forums exist?
thanks!

Roey, Reb never called me for me to help him, so I am still fishing for more information on what is going on. My suspicion is that the issue is related to the display calibration, and the way to test is to print off an industry standard evaluation image. Here is a good one that we recommend:

http://www.on-sight.com/downloads/

it is the OnSight Color Evaluation Image. When printed there are some items on the image that are subjective as well as objective. I am interested in the objective items, as it will tell me more of what is going on. If the image prints well, then the issue might lie with the display calibration and profile. I see this quite often, and you can never trust a wizard-driven calibration / profiling display solution at face value. The evaluation image above can also be used in Photoshop to see if the display is profiled correctly. The goal is to have the brightness and color of a piece of paper (white) equal the brightness and color of white on your monitor in a color aware / ICC compliant application, such as Photoshop.